> For the complete documentation index, see [llms.txt](https://docs.praiz.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.praiz.io/troubleshooting/my-recording-has-no-transcript.md).

# My recording has no transcript

The video is there, but the transcript is missing or looks wrong.

The transcript is generated after the call ends. It takes a few minutes, longer for a long meeting.

## Checks

1. Wait a few minutes, then reload the call page.
2. Look for a banner at the top of the app. It signals an incident or maintenance in progress, with a link to the status page. During an incident, transcription can take longer.
3. Check that you are looking at the transcript tab, below the video.
4. If the meeting had almost no speech (a few seconds, nobody spoke), the transcript can be empty or in an odd language: that is expected, there was nothing to transcribe.

## Run the transcription again

You cannot re-run it from the interface. Send the recording link to support from the chat: the transcript is re-run and available within a few minutes.

What to expect: the transcript appears on the call page, and your agents can run on it.

## The transcript is in the wrong language

* The language is detected automatically for each call. No setting lets you force it: if you are looking for the language choice that used to be under "Settings", "Transcription" tab, it has been removed.
* If the transcript switches to a language other than the one being spoken, send the call link to support from the chat.

## A word is transcribed wrongly

Click the word in the raw transcript to correct it. To have a term recognized on all of your future calls, see "Custom vocabulary".

## Related pages

* "Transcription and languages"